Designing human-in-the-loop approvals
October 11, 2026 · 1 min read · admin
Human-in-the-loop does not mean a person approves everything. It means people are involved where their judgement adds the most value.
Ask when the cost of being wrong is high
Payments, external messages and changes to master data usually deserve a review step, at least at first.
Skip approval for routine, reversible work
Over-asking trains reviewers to click ‘approve’ without reading, which is worse than no review.
Make the review easy
Show the source document, the agent’s proposed action and the reason side by side, with one-click approve, edit or reject.
Record everything
Store who approved what and when. Over time, the data shows which approvals can safely be automated.
Ready to put AI to work?
Tell us the process you want automated. We will respond with a practical plan, not a pitch deck.